Crafola Solutions

How to get sales in e-commerce

How to Get Sales in E-commerce

1. Make Sure Your Website Has a Beautiful Shopping Experience

Make sure your website has a beautiful shopping experience, like animated buttons, checkout button animations, and smooth order confirmation animations. This can impress the customer while they place the order.

If you don’t have the budget for an animated website, make the website very clean and simple with good product images and make it easy to buy.

Whether you are going with an animated website or a simple website, make sure the website has high speed, because if your customer faces slow loading, they will leave without even seeing your product. The speed of the website is more important than both animation and design. Speed matters the most.

2. Reduce Cart Abandonment

If you are making a website, make sure you have a clean checkout process. If someone struggles with two or three complicated checkout steps, the cart will get abandoned.

Many e-commerce websites suffer because of cart abandonment, and shoppers will not accept a complicated checkout.

Make sure to give an easy checkout option with a clean design.

Many websites can enable easy checkout through services like Shiprocket, which already have data of many e-commerce buyers. By integrating your website with Shiprocket, customers don’t need to enter their shipping address again if their data already exists. The checkout will move faster without typing the address again.

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3. Use up-Selling on Your Website

Upselling on the website has to be done automatically. There are many ways to achieve upselling.

When a customer enters your website to buy one product that they like, you should already have a system in place to increase the order value.
I have given an example of how you can upsell the product by making small changes. Just by adjusting the price slightly, adding a low-cost product, or setting a free shipping condition, you can influence the customer to buy more than one product.

With simple and smart changes, upselling can happen naturally without forcing the customer.

For example, if you are selling a T-shirt for 500 rupees, reduce the cost by 1 rupee and sell it for 499 rupees. Then offer free shipping on purchases above 500 rupees. Now, add another product that costs 99 rupees, like underwear or another clothing item that is useful but not selling much. The customer will think instead of paying shipping charges, they can add one more product for 99 rupees and get free shipping.Even if they don’t really need it, they may buy it because the cost feels justified.

This is called upselling. A customer comes to buy one product, and we focus on making them buy two products. Make sure you still maintain profit in the clothes. This is just an example. You can use this idea on your website for upselling across all products.

4. Use Smart Discount Strategy

When you are selling something, customers feel happy seeing discounts.


Before, people used to show a product price of 1999 rupees and strike it off to show 999 rupees. But now, many customers understand this strategy. It does not work like before.


Instead, use a smart pop-up discount. When a customer scrolls on your website for 10 minutes, it means they are actually interested in buying. At that time, show a pop-up with a 5–10% discount code. Make the coupon code copyable in one click, and mention that the coupon will become invalid in the next 10 minutes with a running timer.


This creates urgency. Customers will purchase instantly because they feel they are getting an extra discount on the product they already want to buy.

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5. Build Trust After Purchase

After purchasing the product, you can give them a letter with their name written on it, thanking them for buying your product.


You can also apply a discount code when they submit a review. Give a discount to customers who provide reviews, especially video testimonials.


Display those testimonials on your homepage so new customers can trust that they are buying from the right place.

Now, the new customer will feel confident and buy the product immediately. Existing customers will get discounts for the next purchase they make from you. This move will be a win-win strategy for both you and the customer.

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6. Give Multiple Payment Options

Give customers multiple payment options like credit card, debit card, and pay-later options such as Snapmint and LazyPay integrated into your website.

By giving a pay-later option, you have a 20% higher chance of placing the order because some customers want to buy but don’t have money at that moment.

They will buy the product now and pay later.

This is a big win for you because it works for people who want the product immediately but prefer to pay the amount later.

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7. Have Strong Customer Service

Make sure you have updated and active customer service on your website.


For example, on my website srinathcode.in, I was selling a template for a cheap price. A customer came to buy the product, but before purchasing, he checked whether customer support was available. Luckily, I had given WhatsApp support on the website. The customer chatted with me, asked a few questions about the theme, and after that, he made the purchase.


So make sure you have user-friendly customer support for your customers. Good support builds trust, and trust increases sales.

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